Social Media Scenario: Surveys

Surveys seen on Facebook, Twitter, etc. seem harmless and a lot are, but be careful for surveys that could be used to gather private personal information.  It's important to remember, one piece of information may not say much about you or your family, but if you add several pieces of information together someone would learn quite a bit.

Although surveys usually seem harmless, the truth is they can also be used for malicious reasons.  These malicious surveys can easy hide in plain sight.  For example, someone could ask a seemingly harmless question on Facebook such as name 8 concerts you have been to and 1 you haven't then friends will attempt to guess which concert you haven't attended.  Sounds pretty innocent right?  Well, consider this...

You let your friends guess and you finally tell them you went to these 7 concerts and never had been to the 8th.  Plus, you say one of the concerts was the first concert you had ever been to.  They asked if you planned to see the 8th concert and you say yes, because they have always been your favorite band.  I know you may be thinking..."How is this a bad thing?"  or "How can this be used against me?"  

Well, what happens if you chose to answer the security question, "What is your favorite band?" and you answered it truthfully.  A lot of people now know the answer to that security question.  Some websites also have security questions like, "What is your favorite type of music?" or "What was the first concert you attended?"  People may now have answers to those questions as well.  

Let's assume you aren't commenting on a "public" post or survey.  You may be thinking, "Well, these are my friends and they wouldn't use that information for anything malicious."  That may be true, but what about the friends of your friends?  If you have "friends of friends" set as your permissions, then any of the friends of your friends can see the answers and post.  You don't have any control over who they friend.  They may be one of those people that friend anyone and everyone who now have over 800 friends, most of which they don't truly know.  If you have responded to a post or survey a friend or friend of a friend has posted, then you have no control over who can see your answers and truly no idea who has seen the answers.

If you have just "friends" set as your permission, then it is more controlled.  However, do you remember everyone you have friended?  Have you friended anyone you met on random Facebook games?  Are you one of those people with over 800 Facebook friends, most of whom you don't truly know?  I always remind people, don't be concerned with having the most friends.  It shouldn't be a contest to have the biggest number of friends, for a variety of reasons, but most importantly due to people having access to your, or your family's, private information.  Have you went through your list of Facebook friends lately to see if anyone should be removed?  If not, I would strongly recommended to periodically go through your friends lists on the various social networking sites, such as Facebook, to audit your friends list. 

This scenario was to get you thinking about answering future surveys or social media questions.  Think twice about the survey by asking yourself:

  • Are the questions too personal?

  • Do they reveal private information about you or your family?

  • Can the answers be used maliciously?

  • Who is asking the questions or sponsoring the survey?

  • What are the answers being used for?

  • Who is receiving the answers? (the people or company receiving the answers can be different than the person or company giving the survey)

Since we did talk about security questions, I should mention a couple things.  It's hard to remember the answers to those security questions if you don't answer them truthfully, but answering them truthfully can, and probably does, mean someone else knows those answers.  You may consider answering security questions with fake answers you can remember.  A password manager can be helpful in this regard.